Shipping & Returns
Shipping Information
Flat Rate Shipping
$10.00 Australia-wide
Free Shipping
On all orders over $80.00
Processing Time
Orders are lovingly packed and dispatched within 1-2 business days.
Estimated Delivery
- Metro areas (Sydney, Melbourne, Brisbane): 2-4 business days
- Regional areas: 4-6 business days
- Remote areas: 5-8 business days
Delivery times are estimates and may vary during peak periods.
Returns & Exchanges
Return Policy
We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging.
Exchange Process
To exchange an item, initiate a return and place a new order for the desired product.
How to Return
Contact us with your order number and reason for return. We'll provide you with return instructions and a shipping address.
Non-Returnable Items
For hygiene reasons, opened skincare products, body oils, and consumables (teas, cacao) cannot be returned.
Questions?
If you have any questions about your order, shipping, or returns, please don't hesitate to get in touch. We're here to help.