Sanctuary of the Senses

Privacy Policy

Last updated: April 2026

1. Information We Collect

When you make a purchase or interact with our website, we may collect personal information including your name, email address, shipping address, and payment details. Payment information is processed securely by Stripe and is never stored on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Improve our website and services

3. Third-Party Services

We use the following third-party services to operate our business:

  • Stripe — Payment processing. Subject to Stripe's Privacy Policy.
  • Supabase— Database and data storage.
  • Vercel— Website hosting.
  • Your booking provider— Event and service bookings when you use external booking links.

4. Cookies

Our website uses essential cookies to maintain your shopping cart. We do not use third-party tracking cookies or advertising pixels.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us.

6. Contact

For privacy enquiries, please contact us.